Qualifications
Edutainment offers the qualifications that reward your skills
Everyone knows, in these competitive times qualifications can help you 'stand out' from the crowd.
At Edutainment, we know how to help you make the most of your skills. We offer the range of qualifications that employers want, and that rewards you for the effort that you have made, as well how providing that bridge between where you are now and the higher qualifications that you might need.
Edutainment can also help you to decide which course is best for you, so you can achieve your goals, even if your best course is offered by another provider! This service is FREE, and available to any adult over 20. Call us on 01983 81033 to make an appointment or click here for more details.
Our qualifications are:
- Computers -
Edutainment, we hope to make computers & computing simple for you. We have a range of courses that lead to nationally recognised computer qualifications, including: ECDL, ITQ, CLAIT, Advanced ECDL. All designed to give you some of the 'essential' computer skills, which are needed in day-to-day life, work and play. Click here for more details. - Maths -
A lack of maths skills can really hold you back at home and at work. We have a series of programmes designed for all levels & abilities, which can lead to a Nationally recognized qualification (Adult National Certificate - these qualifications measure skills up to the same level as a GCSE).
The courses are designed for adults who want to improve their maths in a relevant & interesting way. You can develop your skills in fractions, percentages, measurements and much more. It is all essential learning when you want to get ahead in life. Contact us on 01983810333 or email us on info@edutainmentcentre.com for more information or to book an obligation free chat. - English -
Like poor maths skills, a lack of English skills can really hold you back too. There is nothing like a good use of English to give you brighter prospects. Our range of courses are designed to help you improve you understanding of written & spoken English for everyday use. You'll learn about reading, writing & spelling as well as listening and speaking.
Our series of programmes again lead to nationally recogized certificates. Contact us on 01983810333 or email us oninfo@edutainmentcentre.com for more information or to book an obligation free chat. - Digital Media -
Digital Creator is the brilliant and exciting new way to learn a great range of digital media skills. It's fun, creative and easy to learn - so power your imagination and discover:
The concepts surrounding digital audio and how it affects what the end-user hears
How to take and make great photos
All about animations and how to create your own features
How to think and talk like a film maker
How to use cameras and make your own films
How you can share what you've created with others through DVD's and the internet.
Digital Creator is taught in simple, easy to follow steps and comes with a choice of different ways to help you learn - it's all done and saved online and you can get access to your projects any time.Best of all, although it is great fun and gives you some really useful skills, it is also recognised as an international qualification - and even better, there are no exams or tests to take.
Our series of programmes again lead to internationally recogized certificates. Contact us on 01983810333 or email us oninfo@edutainmentcentre.com for more information or to book an obligation free chat.
- Customer Service -
Ensure your employees make the right impression with customers. Our Customer Service NVQs give your staff a better understanding of what your customers really want, building confidence and a sense of achievement in your workforce.
Enabling candidates to handle a variety of customer service situations, our Customer Service NVQs are made up of two elements:
1) Online courses – that provide core knowledge
2) Work-based assessment – leading to either a Level 2 or Level 3 NVQ qualification.
Have a look at the new virtual NVQ assessor that will explain the benefits NVQs offer your organisation.
What next?
Try the work profile tool here. This will help you to identify which level NVQ is right for you, which units provide the best match to your job, it will take you through a series of questions based on tour role, and will use the answers they give to recommend the most relevant units for you, so you can be confident they are focussing on areas that will have maximum impact on your job/job goal.
Who is a Customer Service NVQ for?
Level 2 qualifications help employees carry out their role more professionally and effectively.At Level 3, the NVQ is aimed at candidates who both deliver and manage customer service, and who can implement permanent changes to improve services. Typically, Level 3 candidates will work without supervision or on their own.
What will my I learn?
Depending on the module selection, you will be able to demonstrate that you can:
1) Identify the ‘golden rules' of good customer service
2) Describe your organisation's products and services
3) Give customers a positive impression of themselves and your organisation
4) Create and maintain strong, lasting relationships with your customers
5) Anticipate, solve and prevent customer service problemsHow is the NVQ structured?
To help you develop a tailored programme to meet your specific needs, the Customer Service NVQ includes a work profile tool. By analysing your current role and knowledge, you can identify the most relevant units.
The Level 2 NVQ includes seven units. Two mandatory units cover the basics of customer service, with five optional units selected from a possible 17 ranging across four themes:
1) Impression and image
2) Delivery
3) Handling problems
4) Development and improvementAt least one option must be chosen from each theme. At Level 3 employees complete two higher level compulsory units.
How is the Customer Service NVQ delivered?
We deliver this Customer Service NVQ through one of our local Centre or outreach-centres. Each candidate has an initial assessment to identify any gaps in their knowledge, and which units are appropriate for them. Work-based learning and previous experience can be taken into account. The qualification is awarded when evidence of competence in the workplace has been successfully collected and assessed.
Government funding is often available to support the cost of NVQs delivered in this way. If your organisation already has qualified assessors, you can purchase just the underpinning knowledge for this NVQ, which is hosted on our e-learning system.Contact us on 01983810333 or email us oninfo@edutainmentcentre.com for more information or to book an obligation free chat
- Business Administration -
Help yourself develop into a highly skilled, highly effective business person. Our Business and Administration NVQ can save you or your business money, improve performance and increase productivity.
Business and administration skills are in many roles, yet it can be difficult to find people with the skills your business needs. The Business and Administration NVQ lets you develop these essential skills amongst your existing workforce. The qualification has two elements:1) Online courses – that provide underpinning knowledge
2) Work-based competence assessment – that leads to the Level 2 NVQ qualificationFor further information take a look at our new interactive guide and watch an NVQ assessor explain the benefits NVQs offer your organisation.
What next?
Use the NVQ work profile tool to identify, which level NVQ is right for you and which units provide the best match to your job. It will take them through a series of questions based on your role, and will use the answers you give to recommend the most relevant units for them, so you can be confident they are focussing on areas that will have maximum impact on your job/job goal.Who is the Business and Administration NVQ for?
This NVQ is for people working in administration-based roles at junior secretary or administration assistant level, who want to develop their skills, knowledge and understanding.
What will my I learn?
You will study a number of units, including:
1) Working within a business environment
2) Working effectively with other people
3) Managing a diary system
4) Maintaining customer relations
5) Storing, retrieving and archiving information
6) Research and report writing
7) Organising and supporting meetings
8) Business software, including Word, spreadsheets, databases and Powerpoint.How is the NVQ structured?
To help you develop a tailored programme to meet your specific needs, the Business and Administration NVQ includes a work profile tool. By analysing their current role, it identifies the most relevant units.To achieve the Level 2 Business and Administration NVQ, five units must be completed. Two of these are mandatory:
1) Carry out your responsibilities
2)Work within your business environmentThree optional units are selected, which include the following areas:
Managing a diary system
Working effectively with other people
Storing, retrieving and archiving information
Business software, including Word, Excel, Access and PowerPointHow is the Business and Administration NVQ delivered?
We deliver this ITQ through one of our local Centre or outreach-centres. You will have an initial assessment to identify any gaps in your knowledge, and which units are appropriate for you. Work-based learning and previous experience can be taken into account. The qualification is awarded when evidence of competence in the workplace has been successfully collected and assessed.Government funding is often available to support the cost of NVQs delivered in this way. If your organisation already has qualified assessors, you can purchase just the underpinning knowledge for this NVQ, which is hosted on our e-learning system.
Contact us on 01983810333 or email us oninfo@edutainmentcentre.com for more information or to book an obligation free chat
- ICT Technical -
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